Woman smiling while speaking on the phone indoors
Trusted by UK families nationwide Savings made simple

Stay Connected With Loved Ones in Prison

Affordable UK prison call solutions that help families save money, reduce stress, and stay close with dependable support.

Secure UK service
Setup in minutes
No hidden fees
Woman on a phone call in a bright home setting
Average savings up to £47 per month Clearer monthly costs

Lower Call Costs Without Compromising Connection

Choose a plan built for regular prison contact with transparent pricing, reliable setup, and support that feels calm and professional.

Woman enjoying a phone conversation at home
Helpful UK-based assistance Support when it matters

A More Reassuring Way to Manage Prison Calls

From setup to billing, PrisonCalls is designed to feel secure, simple, and easy to trust for families who need dependable communication.

12,000+ Families Connected
8M+ Minutes of Calls
£2.4M+ Money Saved
4.9/5 Customer Rating
How it works

Three simple steps to lower prison call costs

Fast onboarding, clear pricing, and a setup process designed for busy families.

01

Sign Up

Create your account in a few minutes with simple details and a secure checkout.

02

Add Prison Number

Register the prison number you want to use and choose the plan that fits your calls.

03

Start Saving

Begin receiving lower-cost calls while keeping everything private, reliable, and easy.

Continuing your service

If your current prison call service is ending, you can move forward with us.

If your existing prison call telephone service is coming to an end, you can set up a new account with us.

Cheapest Prison Calls is operated by Connect Direct Telecom Ltd. We are a separate legal company and your previous service, contract, and payment subscription will not automatically transfer to us.

Already have a prison call number?

You may be able to request the transfer of your existing telephone number.

Select Keep My Existing Number when setting up your account and provide the requested number details.

Please do not cancel your existing telephone number before we have confirmed whether a transfer is possible.

Need a new number?

You can choose Set Up a New Number and we will provide information about the next steps after registration.

This is the simplest route if you are starting fresh or do not need to retain your previous number.

Choose how you would like to continue

Pick the setup path that fits your situation

Why families choose us

Built to feel secure, clear, and easy from day one

Everything is structured to reduce stress and help families stay connected confidently.

Affordable Calls

Keep more money each month with plans designed around regular prison contact.

Secure & Private

Your account details and call setup remain protected with modern security practices.

Easy Setup

Choose a plan, enter your details, and start using the service without technical hassle.

UK Support

Get clear answers from a responsive local team that understands how the service works.

No Hidden Fees

Transparent pricing means no surprise charges, confusing extras, or awkward small print.

Cancel Anytime

Stay flexible with straightforward cancellation and plans that fit changing family needs.

Pricing

Simple plans with no surprise costs

Choose a payment schedule that fits your household while keeping costs predictable.

Weekly

Flexible Start

£4.99 / week

Best for trying the service with low upfront cost.

  • Low commitment option
  • Quick activation
  • Email support
Choose Weekly
Annual

Maximum Savings

£179 / year

Ideal for families who want the strongest long-term savings.

  • 2 months free equivalent
  • Price locked in
  • Dedicated support
Choose Annual
Testimonials

Families trust PrisonCalls to keep conversations going

Real feedback from people looking for a calmer, more affordable calling experience.

Portrait of Sarah M.
★★★★★

“Setup was straightforward and the monthly savings made a real difference for us.”

Sarah M. Manchester
Portrait of James R.
★★★★★

“The support team explained everything clearly. It feels professional and dependable.”

James R. Birmingham
Portrait of Aisha T.
★★★★★

“We wanted lower call costs without stress, and this service delivered exactly that.”

Aisha T. Leeds
Portrait of Emma L.
★★★★★

“It feels much more transparent than other options we looked at, and support was genuinely helpful.”

Emma L. Liverpool
Trust badges

Signals families look for before signing up

Award Winning Recognised for helpful service standards
Secure & Private Protected account handling and payment flow
Price Lock Stable plan pricing for ongoing customers
14-Day Guarantee Added peace of mind for new signups
FAQ

Common questions before you get started

Most families can complete setup in a few minutes and begin using their plan shortly after activation.

No. The plans are presented clearly, with no hidden costs added later in the signup process.

Yes. You can cancel anytime, making the service suitable for households that need flexibility.

Start today

Ready to Start Saving?

Join families across the UK using PrisonCalls to reduce costs and stay connected more often.